Last updated: September 11, 2018
Communication Labs Ltd (“us”, “we”, or “our”) operates the Thrive Matters website and mobile application(s) (the “Service”).
Communication Labs provides a personal development application called Thrive Matters. Thrive Matters is designed to help you identify your personality traits and character strengths and to determine group or team characteristics that may include your traits. Communication Labs assumes by your answers to the questions provided in Thrive Matters, that you understand these responses will be used to derive outputs to you and the organization that has invited you to connect and complete the questions.
You can read our Terms of Service at https://www.thrivematters.com/terms.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Communication Labs Ltd of Albuquerque NM, USA.
Communication Labs collects two types of information: Personal information, which means information that can be used to uniquely identify and contact you; and non-personal information, which does not provide direct association with you.
When you register to use Thrive Matters we collect the following:
If you contact us for customer service, we may also collect any information you give us. We use this information to identify you as a customer and help improve our service.
When you use Thrive Matters for further personal development, we collect non-personal information on your usage and responses. We use this information to provide you with personalized feedback.
We will not sell, rent or give any of your personal information to third parties, with the following exceptions:
And except from the following circumstances:
If you wish to access or amend any personal data we hold about you, or to request that we delete any information about you that we have obtained, you may contact us in the “Contact Us” section. At your request, we will have any reference to you deleted or blocked in our database.
You may update or correct your Account information and preferences at any time by accessing your Account settings page on the Service. Please note that while changes you make will be reflected in active databases instantly or within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we reasonably believe that we have a legitimate reason to do so.
In compliance with the Privacy Shield Principles, Communication Labs commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Communication Labs at firstname.lastname@example.org. Under certain conditions, more fully described on the Privacy Shield website (www.privacyshield.gov), you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
Communication Labs has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints concerning data transferred from the EU. Communication Labs also complies with the Privacy Shield Principles for onward transfers of personal data from the EU, including the onward transfer liability provisions.
The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.
However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.
Your information, including Personal Information, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to United States and process it there.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.
Most browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your browsing activities monitored and collected. No standard technology for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or other mechanism that automatically communicates your choice not to be tracked.